Going Green Sustainability Practice
According to Hong Kong Government’s new law, "Product Eco-responsibility (Amendment) Bill 2023", effective from 22nd April 2024, hotels are not allowed to provide disposable toiletries and in-room plastic bottled water to guests for free, but can be provided upon request at a charge. Click here for more details.
Hotel Accommodation Tax
Effective 1st January 2025, room rates will be subject to a 3% Hotel Accommodation Tax as stipulated by the Hong Kong Hotel Accommodation Tax Ordinance (Cap. 348). Click here for more details.
Harbor Plaza Hotels & Resorts Receives Platinum Level Award for
Cyber Security Staff Awareness Recognition Scheme
Harbor Plaza Hotels & Resorts is honored to receive the inaugural Platinum Level Award from the Cyber Security Staff Awareness Recognition Program. The awards ceremony was held at Cyberport on November 27, 2024.
This program, co-organized by the Hong Kong Internet Registration Corporation (HKIRC) and Information Systems Audit and Control Association (ISACA) Hong Kong Chapter, recognizes companies for their commitment to enhancing staffs' cyber security awareness over the past year. Harbour Plaza Hotels & Resorts has fully complied with the program’s requirements which are fundamental elements of current cyber security topics. These are: provision of regular cyber security training, phishing testing exercises, implementation of relevant policies and guidelines as well as on-going reporting channel and communication messages to staff.
In an era where cyber threats are increasingly sophisticated, internal risks are often overlooked. Vulnerabilities in cyber-attack caused by staffs, due to a lack of security knowledge, can significantly impact an organization’s operation and the customer’s personal data. "We recognize the critical role of staffs' cyber security awareness because it is the first line of defense. Harbour Plaza will not only continuously implement the program’s requirements but will also keep pace with latest cyber security trends to strengthen the defense level." said Ms. P.C. Koh, Director of Harbor Plaza Hotel Group.
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages 13 hotels in Hong Kong and Shanghai. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
For further enquiry, please contact:
Sales & Marketing
Tel: (852) 2123 1845
Fax: (852) 2180 4077
[email protected]
www.harbour-plaza.com
Harbour Plaza Hotels & Resorts is thrilled to announce its induction into the prestigious TTG Travel Hall of Fame Award for the second consecutive year, alongside a remarkable record of winning the Best Local Hotel Chain Award for 10 consecutive years since 2010.
The TTG Travel Hall of Fame, inaugurated in 2002, recognizes the region’s most exceptional travel and tourism organizations for being the unsurpassed leader in its field and achieving the coveted status of utmost excellence. The 33rd TTG Annual Travel Awards Ceremony and Gala Dinner took place on September 26 in Bangkok, Thailand.
Commitment to Sustainability
As part of the group's strategy to embrace sustainability with long-term growth, Harbour Plaza Hotels & Resorts is dedicated to incorporating environmental, social, and governance principles into the operations of its hotels and throughout the supply chain. This approach aims to create a greener hotel experience for the customers and aligns with the group’s commitment to sustainable practices.
“We would like to express our sincere thanks and gratitude to our trade partners and customers for having supported us over the past years. Our trading partners and customers expect our hotels to promote sustainable practices into our operations and we are committed to achieving this goal. We will also continue to invest in technology to enhance the customer experience from booking a room to arriving at the hotel through the implementation of self-service check-in terminals.” said Ms P.C. Koh, Director, Harbour Plaza Hotels & Resorts. “As we move forward, our commitment to excellence and sustainability remains at the forefront of our operations.”
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages 13 hotels in Hong Kong and Shanghai. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
For further enquiry, please contact:
Sales & Marketing
Tel: (852) 2123 1845
Fax: (852) 2180 4077
[email protected]
www.harbour-plaza.com
Harbour Plaza Hotels & Resorts received the TTG Travel Hall of Fame Award on September 28 in Bangkok Thailand at the 32nd TTG Annual Travel Awards Ceremony and Gala Dinner. The TTG Travel Hall of Fame was inaugurated in 2002 to recognize the region’s most exceptional travel and tourism organisations for being the unsurpassed leader in its field and achieving the coveted status of utmost excellence. The hotel group has an impressive record of winning the best local hotel chain award for 10 consecutive years.
This year, the Harbour Plaza Hotels group opened the Harbour Plaza Metropolitan Shanghai and Metropolitan Residence Shanghai, adding 1,144 rooms to its portfolio, with a total of 9,728 rooms. Both properties are conveniently located in the Putuo district of Shanghai close to the Zhenru subway station, and only five stops away from the popular Xintiandi area. In Hong Kong, the Harbour Plaza Metropolis hotel has completed its renovation program in which the rooms are revitalized with a completely new contemporary look. Some of the rooms have panoramic view of Victoria Harbour and Hong Kong Island. With the opening of the new Shatin to Central MTR line, the hotel is now well-suited for convention and exhibition customers as it is only one stop from the adjacent Hunghom station to the Hong Kong Convention and Exhibition Centre in Wanchai.
“We would like to express our sincere thanks and gratitude to our trade partners and customers for having supported us over the past years. As a local hotel chain we strive to set an example in our service quality for the discerning travelers. We would also like to take this opportunity to say “Thank You” to all our hotel colleagues who are dedicated to providing the excellent service to our guests. We’re committed to continue providing the best service to all business or leisure travellers.” said Ms P.C. Koh, Director, Harbour Plaza Hotels & Resorts.
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages 13 hotels in Hong Kong and Shanghai. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
Harbour Plaza Hotel Management Limited (“Harbour Plaza”) recently suffered a cybersecurity incident involving some of its hotels’ accommodation reservation databases. Upon learning of the incident, the company immediately engaged a team of third-party forensic experts to investigate and contain the incident and to further secure its systems.
Harbour Plaza has identified approximately 1.2 million individuals whom it intends to contact to provide information on how their personal data may be affected. Investigation is still ongoing. Harbour Plaza has established a dedicated website (https://info.harbour-plaza.com) and call center (+852 3908 0740) to handle guest enquiries.
The incident has been reported to the Hong Kong Police and other relevant authorities. Harbour Plaza considers the protection of its customer data a very important part of its service promise. It denounces the action of the perpetrators and will continue to cooperate with the relevant authorities.
Media Enquiry
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Sara Cheung (852) 9133 4988 |
Angela Hui (852) 5503 0388 |
For existing reservations of any future arrival date, regardless of whether they are under refundable rates or non-refundable rates, amendment or cancellation made by March 31, 2022, is allowed without any penalty up to 24 hours prior to arrival. Please note that any changes to existing reservations are subject to availability and any rate differences.
For new reservations of any future arrival date, regardless of whether they are under refundable rates or non-refundable rates, amendment or cancellation of bookings made by March 31, 2022, will be allowed at no charge up to 24 hours prior to the scheduled arrival. Please note that changes to the reservation will be subject to availability and any rate differences.
* Not applicable to Rambler Garden Hotel and packages including staycation & serviced suites monthly stay
The wellbeing and health of our guests and our employees are our highest priority. We’re taking all necessary precautions to take care of you by implementing the following:
Body Temperature Checks
Special Hygiene Practices
Enjoy this festive season with your loved ones and your favourite bottles at Harbour Plaza Hotels & Resorts
Harbour Plaza Hotels & Resorts is offering to our valued customers free corkage for wines brought to any of the 16 restaurants to celebrate this festive season from now till end February 2020. The offer is good even during Christmas Eve, Christmas night, New Year Eve, Chinese New Year Eve and days.
There are 8 hotels including Harbour Grand Hong Kong, Harbour Grand Kowloon, Harbour Plaza Metropolis, Harbour Plaza North Point, Harbour Plaza Resort City, Harbour Plaza 8 Degrees, Kowloon Harbourfront Hotel and The Kowloon Hotel locate at Hong Kong Island, Kowloon and New Territory and presenting different kinds of cuisine with nice ambience to make your patronage a memorable one. You can choose to eat Chinese, Japanese, Western food, or even buffet meals, which are made to satisfy your palate.
The participating restaurants are Kwan Cheuk Heen, Le 188⁰ Restaurant & Lounge, Harbour Grand Café, and Nagomi Japanese Restaurant from Harbour Grand Hong Kong; The Promenade, Robatayaki and Harbour Grill from Harbour Grand Kowloon; Promenade Restaurant and Senzuru Japanese Restaurant from Harbour Plaza Metropolis; Hoi Yat Heen and Greens Café from Harbour Plaza North Point; New York New York from Harbour Plaza Resort City; Café 8 Degrees from Harbour Plaza 8 Degrees; Café D from Kowloon Harbourfront Hotel; Loong Yat Heen and The Window Café from The Kowloon Hotel.
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages ten hotels in Hong Kong. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
Contacts: Sales & Marketing
Tel: (852) 2123 1845
Fax: (852) 2180 4077
Ten Years In A Row - Harbour Plaza Hotels and Resorts being awarded “The Best Local Hotel Chain” in Asia-Pacific Region
Harbour Plaza Hotels & Resorts has been awarded The Best Local Hotel Chain by TTG Travel Awards for the tenth consecutive year since 2000. In its 30th year, the Annual TTG Travel Awards presentation ceremony was held in Bangkok on September 26th.
Winners were voted upon by readers of TTG Asia, TTG China, TTG India, TTGmice and TTG-BTmice China. The TTG Travel Awards is a distinction bestowed upon those who have been recognized throughout the industry by both trade and consumers and is an established benchmark of quality for the industry. Every year, trade professionals from across Asia Pacific will gather to honour the success of those who have made outstanding achievements across the region.
“We are very pleased to receive this award ten years in a row and are so proud of this achievement. Our commitment to service excellence has been recognised by our respected industry peers and our valued customers. As a local hotel chain we strive to set an example in our service quality for the discerning travelers. This award affirms that we are heading in the right direction and spurs us on not only to continue but to break new ground as an industry leader.” said Ms P.C. Koh, Director, Harbour Plaza Hotels & Resorts.
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages ten hotels in Hong Kong. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
Contacts: Sales & Marketing
Tel: (852) 2123 1845
Fax: (852) 2180 4077
