有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

• 持有泳池救生章 

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

有意應徵者，請將個人履歷、要求待遇電郵到 [email protected]， Whatsapp 9700-1793 或傳真至 3908-6865 。

Welcome to join our Team if you are:

• 1-3年或以上有關工作經驗，曾任職酒店者優先考慮
• 具機電、中央冷氣及冷凍系統維修經驗
• 須持有機電工程署認可之"A" 牌或以上，持認可鍋爐牌照者更佳
• 願意輪班工作

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• 负责清洗餐具，清洁厨房烹调用具及处理垃圾

Welcome to join our Team if you are:

• 小学程度或以上
• 具备良好操行及勤奋态度
  

  
  Please apply in confidence with your resume and contact to
  Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].
  
  We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• Responsible for checking in/out guests and arranging room change if deemed necessary
• Handling guests’ enquiries in a professional manner
• Handling foreign exchange for in-house guests and upselling to promote hotel services and facilities
• Ensuring frontline services in upmost standard and maintaining a good relationship with guests

Welcome to join our Team if you are:

• Diploma or above in Hospitality Management or other related disciplines
• Outgoing and pleasant personality, customer-oriented with excellent communication and interpersonal skills
• Excellent command of spoken English and Chinese
• Knowledge of Opera system is an advantage

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Welcome to join our Team if you are:

• Degree/Diploma holder in Hospitality Management or other related discipline
• Minimum 5 years supervisory experience in Front Office operation
• Mature, presentable and able to work independently
• Excellent interpersonal, leadership and coaching skills
• Excellent command of both spoken and written English and Chinese

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• 一般房務員工作, 包括清潔房間, 補充房間內的物品

Welcome to join our Team if you are:

• 小學程度或以上, 持有房務員證書將優先考慮
• 具備良好操行及勤奮態度
  

  
  Please apply in confidence with your resume and contact to
  Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].
  
  We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• Maintain the established standards of cleanliness and services through supervision of room attendants
• Attend to requests and complaints concerning guest room and services
• Act as a departmental trainer in coaching the team members in rendering an efficient and personalized service to guests

Welcome to join our Team if you are:

• Form 5 or above with certificate in Hospitality Management preferred
• Minimum 5 years relevant working experience with 1 year in a similar capacity
• Flexible, adaptable, good communications skills and able to work under pressure
• Customer-oriented with strong leadership, problem-solving and multi-tasking skills
• Good team player with ability to motivate the team
• Good command of written and spoken English and Chinese

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

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• Minimum 5 years experience in similar capacity with hotel background is preferable
• Hands on technical skills in all engineering aspects
• Holder of Registered Electrical Worker License (Grade B or above)
• Strong leadership and communication skills

• Minimum 3 years experience in similar capacity with hotel background is preferable
• Hands on technical skills in all engineering aspects
• Strong leadership and communication skills

• 兩年或以上有關工作經驗
• 須持有機電工程署認可之 "A" 牌或以上

• Diploma holder in Accounting or related discipline 
• Relevant experience in catering or hospitality industry
• Hands-on experience in OPERA is an advantage
• Proficient in Microsoft Office Applications

• Diploma holder in Hospitality Management with relevant experience is preferable
• Meticulous and detail-minded
• Good communication and able to work independently
• Proficiency in Microsoft Office Applications and Chinese Word Processing

• 一年或以上有關工作經驗

• Strong in banquet operations
• Experience in other F&B operations such as bar and/or western restaurant is an asset
• Good command of both spoken and written English and Chinese

• Form 5 or above
• Experience in hotels is preferable
• Good command of spoken English and Chinese

• 一年或以上有關工作經驗
• 較少工作經驗者可考慮學徒職位

• Minimum 4 years supervisory experience in Front Office operation
• Mature, presentable and able to work indepedently
• Excellent interpersonal, communication and coaching skills
• Good command of both spoken and written English and Chinese with proficiency Putonghua

• Graduate in hospitality management with relevant experience is preferable
• Good command of both spoken and written English and Chinese

• Form 5 or above
• Experience in hotels is preferable
• Good command of spoken English and Chinese

• Graduate in hospitality management or related disciplines
• Relevant experience in organizing recreational activities
• Good communication and interpersonal skills

• Minimum 2-3 relevant experience in hospitality industry
• Good communication and supervisory skills
• Good command of spoken English and Chinese

• Relevant experience with valid Security Personnel Permit

• Graduate in Hospitality with relevant experience is preferable

• 完成相關課程或具相關工作經驗

• 具管家部相關工作經驗

• Minimum 2-3 years relevant experience
• Good communication and supervisory skills
• Good command of spoken English and Chinese

• Minimum 2-3 years relevant experience
• Good communication and supervisory skills
• Good command of spoken English and Chinese

• Minimum 2-3 years experience in handling travel trade business 
• Dynamic, pleasant and self-motivated
• Good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

• Degree/Diploma holder in hospitality management or related discipline
• Minimum 3-4 years experience in corporate segment
• Dynamic, pleasant and self-motivated
• Good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

• Graduate in hospitality management with relevant experience in similar capacity
• Meticulous and able to work independently
• Good command of both spoken and written English and Chinese

• Graduate in hospitality management with relevant experience is preferable

• Degree / Diploma holder in hospitality management
• Relevant experience in hotel front desk or room sales
• Presentable and able to work independently
• Good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

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- 確保酒店系統設備維持正常運作

- 處理突發性及週期性維修工作

- 具電力系統、油漆木工或物業維修保養經驗

- 須持有效平安咭

- 持有註冊電業工程人員A類牌照者可優先考慮

- 中三或以上

Job Duties

• Carrying out repair and maintenance for hotel system and equipment
• 對酒店系統和設備進行維修和保養
• Perform preventive maintenance and response to emergency repair and job orders
• 進行預防性維護並對緊急維修和工作訂單做出響應
• Maintenance and operation records
• 維護和操作記錄
• Supervise air conditioning team, provide technical support and staff training
• 監督空調團隊，提供技術支持和員工培訓

Job Requirements

• Diploma / Certificate or relevant licenses in Air Conditioning Engineering will be an advantage
• 空調工程文憑/證書或相關執照會作優先考慮
• Holder of Registered Electrical Worker License A and Green Card
• 持有電業工程人員牌照A和平安卡
• Experience and Sound knowledge in MVAC, building air conditioning and refrigerator maintenance and repair will be an advantage
• 具備有關MVAC、空調和冰箱維修保養工作經驗會作優先考慮
• Shift duty is required
• 需輪班工作

Job Responsibilities:

• Responsible for the safe and efficient operation of the hotel and all its equipment, ancillary maintenance and repair services and protection of the property’s asset.
• Provide advice to the Senior Management on all aspects of maintenance support and the operational efficiency of the property.
• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensures that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensures that the property fulfils all compliance requirements.

• Develop and implement preventive maintenance programs to ensure the reliability and safety of equipment.

Job Requirements: 

• Degree in related Engineering discipline or equivalent qualification background
• Certificate of Registration of Electrical Worker Grade A or above
• 8 years with Hotel engineering working experience or equivalent related experience
• Good technical knowledge in electrical system, fire services system, plumbing & drainage  system and MVAC system, etc.
• Well organized with excellent leadership skills

Job Responsibilities:

• Responsible for the safe and efficient operation of the hotel and all its equipment, ancillary maintenance and repair services and protection of the property’s asset.
• Provide advice to the Senior Management on all aspects of maintenance support and the operational efficiency of the property.
• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensures that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensures that the property fulfils all compliance requirements.

• Develop and implement preventive maintenance programs to ensure the reliability and safety of equipment.

Job Requirements: 

• Degree in related Engineering discipline or equivalent qualification background
• Certificate of Registration of Electrical Worker Grade A or above
• 8 years with Hotel engineering working experience or equivalent related experience
• Good technical knowledge in electrical system, fire services system, plumbing & drainage  system and MVAC system, etc.
• Well organized with excellent leadership skills

工作職責:

• 負責監督及執行酒店日常保養及維修工作，包括中央冷氣系統。
• 監督工程進度及程序

工作要求:

• 須持有效持電工A牌、平安咭、建造業工人註冊證
• 持有相關技工證書者優先考慮
• 中五程度, 良好粵語, 一般英語

工作職責:

• 負責監督及執行酒店日常保養及維修工作，包括中央冷氣系統。
• 監督工程進度及程序

工作要求:

• 須持有效持電工A牌、平安咭、建造業工人註冊證
• 持有相關技工證書者，優先考慮
• 中五程度, 良好粵語, 一般英語

工作職責：

• 負責酒店日常維修、保養及檢查工作
• 維護消防保安設備及其他酒店系統、 管理工具、履行應急小組的職責
• 監督並執行預防性保養及檢查工作、匯報和文書工作
• 支援技術員，與其他部門和承包商聯繫

工作要求：

• 持有相關證書
• 至少5年相關工作經驗
• 具備消防、衛星電視共用天線、閉路電視和酒店ELV系統的實際知識和經驗者優先
• 持有電業工程人員牌照A和平安卡
• 需輪班工作

工作職責：

• 負責酒店日常維修、保養及檢查工作
• 維護消防保安設備及其他酒店系統、 管理工具、履行應急小組的職責
• 監督並執行預防性保養及檢查工作、匯報和文書工作
• 支援技術員，與其他部門和承包商聯繫

工作要求：

• 持有相關證書
• 至少5年相關工作經驗
• 具備消防、衛星電視共用天線、閉路電視和酒店ELV系統的實際知識和經驗者優先
• 持有電業工程人員牌照A和平安卡
• 需輪班工作

Job Responsibilities:

• Responsible for the safe and efficient operation of the hotel and all its equipment, ancillary maintenance and repair services and protection of the property’s asset.
• Provide advice to the Senior Management on all aspects of maintenance support and the operational efficiency of the property.
• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures.
• Ensures that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed.
• Ensures that the property fulfils all compliance requirements.
• Develop and implement preventive maintenance programs to ensure the reliability and safety of equipment.

Job Requirements: 

• Relevant Certificate/ Diploma or above
• Certificate of Registration of Electrical Worker Grade A or above
• 8 years with Hotel engineering working experience or equivalent related experience
• Good technical knowledge in electrical system, fire services system, plumbing & drainage  system and MVAC system, etc.
• Well organized with excellent leadership skills

Job Description:

• Prepare Daily Revenue Report as required
• Audit the Front Office/Food & Beverage daily transactions
• Ensure the daily hotel revenue is accurate and record to the General Ledger timely
• Conduct surprise cash count at both Front Office and Restaurants
• Ad hoc assignment as required

Job Requirements:

• Diploma or equivalent education required, Bachelor’s Degree is an advantage
• Minimum 1-2 relevant experiences, but fresh graduate is also considered
• Experience in Hospitality Industry is preferred
• Good command of spoken and written English and Chinese
• Excellent communication skills, good team player and able to work in a dynamic environment

Job Responsibilities:

• Verify, monitor and review daily hotel revenue.
• Check hotel rebates, discounts, entertainment etc.
• Prepare regular daily and monthly reports
• Perform surprise cash inspections of house funds.
• Take part in month end closing.

Job Requirement:

• Diploma in Accounting or other related disciplines.
• 3-4 years relevant experience
• Hands on and ability to work on tight deadlines
• Self-motivated & hardworking.
• Responsible & reliable.
• Good interpersonal and communication skills.
• Candidates with A/R experience is also be considered

主要職責:

• 協助簡單廚務工作
• 保持廚房清潔、衛生及環境安全
• 執行其他由主管指派之工作


入職要求:
• 沒有學歷要求
• 懂閱讀及書寫簡單中文
• 勤奮、有責任心

- Assist in maintaining restaurant daily operation 協助維持餐廳的日常運作

- Serve food & beverage to guests 為客人提供餐飲服務

- Ensure accuracy of orders including menu details 確保點菜無誤

- Present wine list and recommend beverage or wine as required 為客人提供酒牌及餐飲或餐酒意見

- Work shift duties 需輪班工作  

- Passionate about customer service 良好的服務態度

- Good in communicating in English and Chinese 能操流利中英語

- Deliver quality services in accordance with hotel standands

- Maintain a smooth and efficient operation at the restaurant

- To provide training and improve the competencies and skills of team to meet and exceed guests' satisfaction

 - Minimum 4 years relevant experience in F&B service operations

- Good supervisory and leadership skills, able to monitor juniors and casual labors

- Good interpersonal and customer service skills

- With cashier experience is an added advantage

- Good command of both spoken English and Chinese

- Responsible to communicate with customers for any special requests noted during reservation.
  負責及與客人溝通有關訂位及特別要求。

- Responsible Greet all guests including potential guests, at the front of the Restaurant and escort and seat guests at    their table
  負責迎接所有客人，包括在餐廳等候的客人，護送及安排客人座位。

- Ensures guest services specified by superiors and guests requests are promptly and courteously met.
   即時及禮貌地完成上級指定對客人服務並滿足客人要求。

- Take telephone reservations and document all details in reservation book.
   負責接聽電話預約和相關預訂所有細節。

- 1 year experience in guest / customer service, or an equivalent working experience.
  具有1年餐飲服務員之工作經驗，或與此相關工作經驗。

- High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
   具有高中或酒店行政管理，酒店管理或相關的專業証書

- Able to speak, read and write English and Putonghua.
  具有講，讀和寫簡單英語及普通話能力。

Job Responsibility:

• Maintain daily operations with excellent services 
• Greet the guests with taking orders and handling payments
• Be attentive and alert of guest’s needs
• Ensure guest satisfaction by providing an excellent standard of food in a competent and professional manner
• Maintain the cleanliness and tidiness of restaurant area

Job Requirement:

• 2-3 years of relevant experience in F&B industry
• Service oriented, self-motivated and a good team player, have strong sense of responsibility
• Good interpersonal and communication skills
• Fluent proficiency in spoken English and Chinese

Job Responsibility:

• Maintain daily operations with excellent services 
• Greet the guests with taking orders and handling payments
• Be attentive and alert of guest’s needs
• Ensure guest satisfaction by providing an excellent standard of food in a competent and professional manner
• Maintain the cleanliness and tidiness of restaurant area

Job Requirement:

• 2-3 years of relevant experience in F&B industry
• Service oriented, self-motivated and a good team player, have strong sense of responsibility
• Good interpersonal and communication skills
• Fluent proficiency in spoken English and Chinese 

Job Description:

• Provide sense of welcome in professional manner upon guest arrival.
• Maintain good communication among team to achieve high level of service.
• Assist restaurant manager in optimizing outlet business volume and capacity.
• Always handle guest responses and reservations in professional manner.
• Follow up on particular guest request / order with concern parties such as dietary allergy or arrangement for special occasion etc.
• Reconfirm all guest reservation in advance to optimize operation.

Job Requirements:

• 1 year experience in guest / customer service, or an equivalent working experience.
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
• Good interpersonal skills.
• Excellent command of Cantonese, English & Mandarin.

Job Description:

• Provide sense of welcome in professional manner upon guest arrival.
• Maintain good communication among team to achieve high level of service.
• Assist restaurant manager in optimizing outlet business volume and capacity. 
• Always handle guest responses and reservations in professional manner.
• Follow up on particular guest request / order with concern parties such as dietary allergy or arrangement for special occasion etc.  
• Reconfirm all guest reservation in advance to optimize operation. 

Job Requirements:

• 1 year experience in guest / customer service, or an equivalent working experience.
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
• Good interpersonal skills.
• Excellent command of Cantonese, English & Mandarin

Job Description:

• Provide sense of welcome in professional manner upon guest arrival.
• Maintain good communication among team to achieve high level of service.
• Assist restaurant manager in optimizing outlet business volume and capacity. 
• Always handle guest responses and reservations in professional manner.
• Follow up on particular guest request / order with concern parties such as dietary allergy or arrangement for special occasion etc.  
• Reconfirm all guest reservation in advance to optimize operation. 

Job Requirements:

• 1 year experience in guest / customer service, or an equivalent working experience.
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
• Good interpersonal skills.

Job Description:

• Create a warm and welcome to everyone and setting the tone for each guest’s experience.
• Turn our high standards into memorable meals for every guest.
• Work with your restaurant colleagues to offer a seamless food service by offer suggestions and placing order for guests.
• Always follow safety procedures and maintain cleanliness at workplace.

Job Requirements:

• Good in communicating in English and Chinese
• Pleasant personality and customer oriented
• Team player and able to work in a fast-paced environment
• Passionate about customer service

- Minimum 2 years relevant experience in front desk operations

- Experience in serving the executive floor is an added advantage

- Excellent command of spoken English and Chinese

- Presentable with good communication skills

Responsibilities

• Provide general information to customers and guests in a good and helpful manner
• Handle and resolve guest complaints and establish good relationship with guests and clients in the Hotel
• Assist at the Concierge counter and ensure all guest requests met with satisfaction
• Ensure all luggages are delivered and collected accurately, efficiently and timely

Qualifications

• Diploma holder in hotel management or related discipline is preferred
• Minimum 3 years’ relevant working experience 
• Good command of both spoken and written English and Chinese
• Problem solving and organizational abilities
• Good in customer relations and leadership skills

Job Responsibilities:

• Responsible for various front office duties, including on-day room sales and night audit management;
• Supervise and ensure that frontline staff provide guests with exceptional service and engage guests in delightful conversations;
• Achieve high level of guest satisfaction by anticipating guests’ needs and providing prompt response;
• Handle guests’ complaints and emergency situation in a professional manner;

Job Requirements:

• Diploma holder or above in Hospitality or Tourism Management or related disciplines is preferred;
• With 3-4 years experience in the Front Office Department
• Passionate about connecting with people and creating new guest experience; 
• Possession of good leadership, presentation and organizational skills;
• Mature, pleasant, detail-minded, customer-oriented with excellent interpersonal skills;
• Good communication skills and high level of proficiency in both English and Chinese

Job Responsibilities:

• Act as Manager-on-duty during overnight time to ensure smooth and orderly operation of the Hotel
• Manage the daily operation of the Front Office Department and maintain the high standard of services
• Resolve guest complaints and follow up on guest requests promptly according to the established standards
• Handle emergencies and complaints in accordance with hotel policies 
• Supervise the Front Office team and provide on-the-job training to new teammates

Job Requirements:

• Proficient in written and spoken English & fluent in Mandarin speaking
• Minimum of 3-5 years supervisory experience in Front Office operation
• Excellent problem-solving, interpersonal, leadership and coaching skills
• Able to work under pressure and multi-tasks
• Immediately available is an advantage

Job Descriptions: 

• 迎接及歡迎賓客光臨

• 提供專業的代客泊車服務

• 向賓客提供有禮及親切的服務

• 協助客人搬運行李

Job Requirements:

• 具備酒店或款待業相關工作經驗優先考慮
• 可即刻上班者將獲優先考慮

Job Responsibilities:

• Perform check-ins and check-outs efficiently
• Perform cashiering functions efficiently
• Achieve high level of guest satisfaction by anticipating guests’ needs and providing prompt response
• Handle guests’ complaints and emergency situation in a professional manner

Job Requirements:

• Diploma holder or above in Hospitality or Tourism Management or related disciplines is preferred
• Minimum 1 year experience in hotel industry or customer services experience
• Passionate about connecting with people and cheerful 
• Customer-oriented with excellent interpersonal skills
• Good communication skills and high level of proficiency in both English and Chinese

Job Descriptions: 

• 迎接及歡迎賓客光臨

• 提供專業的代客泊車服務

• 向賓客提供有禮及親切的服務

• 協助客人搬運行李

Job Requirements:

• 具備酒店或款待業相關工作經驗優先考慮
• 可即刻上班者將獲優先考慮

Job Responsibilities:

• Checks with the Senior Guest Services Officer to ensure that reservations are inspected and blockings are done, attends to room changes, establishes status of available rooms and plans the day's work.
• Checks specific guests rooms and informs Housekeeping of any deficiencies.
• Resolve guest complaints and ensuring guest satisfaction during the absence of Guest Services Manager.
• Monitor and ensure team members perform their job functions.

Job Requirement:

• Diploma/Degree holder of hospitality studies
• 4 years experience in hotel industry
• Fluent in both English and Chinese
• Good management skills with good interpersonal skills.

Candidate with less experience will be considered as Guest Services Supervisor

Job Responsibilities:

• Provide general information to customers and guests in a good and helpful manner
• Handle and resolve guest complaints and establish good relationship with guests and clients in the Hotel
• Assist at the Concierge counter and ensure all guest requests met with satisfaction
• Ensure all luggages are delivered and collected accurately, efficiently and timely
• Assist in Valet Parking if necessary

Job Requirements:

• Diploma holder in hotel management or related discipline is preferred
• Minimum 3 years relevant working experience 
• Good command of both spoken and written English and Chinese
• Problem solving and organizational abilities
• Good in customer relations and leadership skills

Job Responsibilities:

• Act as Manager-on-duty during overnight time to ensure smooth and orderly operation of the Hotel
• Manage the daily operation of the Front Office Department and maintain the high standard of services
• Resolve guest complaints and follow up on guest requests promptly according to the established standards
• Handle emergencies and complaints in accordance with hotel policies 
• Supervise the Front Office team and provide on-the-job training to new teammates

Job Requirements:

• Proficient in written and spoken English & fluent in Mandarin speaking
• Minimum of 3-5 years supervisory experience in Front Office operation
• Excellent problem-solving, interpersonal, leadership and coaching skills
• Able to work under pressure and multi-tasks
• Immediately available is an advantage

Job Responsibilities:

• Act as Manager-on-duty during overnight time to ensure smooth and orderly operation of the Hotel
• Manage the daily operation of the Front Office Department and maintain the high standard of services
• Resolve guest complaints and follow up on guest requests promptly according to the established standards
• Handle emergencies and complaints in accordance with hotel policies 
• Supervise the Front Office team and provide on-the-job training to new teammates

Job Requirements:

• Proficient in written and spoken English & fluent in Mandarin speaking
• Minimum of 3-5 years supervisory experience in Front Office operation
• Excellent problem-solving, interpersonal, leadership and coaching skills
• Able to work under pressure and multi-tasks
• Immediately available is an advantage

Job Responsibilities:

• Act as Manager-on-duty to ensure smooth and orderly operation of the Hotel
• Manage the daily operation of the Front Office Department and maintain the high standard of services
• Resolve guest complaints and follow up on guest requests promptly according to the established standards
• Handle emergencies and complaints in accordance with hotel policies 
• Supervise the Front Office team and provide on-the-job training to new teammates

Job Requirements:

• Proficient in written and spoken English & fluent in Mandarin speaking
• Minimum of 3-5 years supervisory experience in Front Office operation
• Excellent problem-solving, interpersonal, leadership and coaching skills
• Able to work under pressure and multi-tasks
• Immediately available is an advantage

Job Responsibilities:

• Provide general information to customers and guests in a good and helpful manner
• Handle and resolve guest complaints and establish good relationship with guests and clients in the Hotel
• Assist at the Concierge counter and ensure all guest requests met with satisfaction
• Ensure all luggages are delivered and collected accurately, efficiently and timely
• Assist in Valet Parking if necessary

Job Requirements:

• Diploma holder in hotel management or related discipline is preferred
• Minimum 3 years relevant working experience 
• Good command of both spoken and written English and Chinese
• Problem solving and organizational abilities
• Good in customer relations and leadership skills

- 一般酒店房務工作,包清潔客房,處理樓層雜務, 補充房內之物品

- 保持樓層清潔及解答客人查詢

- 1年相關工作經驗,無經驗但有興趣投身酒店行業亦歡迎

- 曾修讀酒店或房務課程優先

工作職責:

- 清潔及整理酒店的公眾地方及洗手間

- 維持及補充工作地方範圍清潔用品

工作要求:

-具備酒店或款待業相關工作經驗優先考慮

- 可即刻上班者將獲優先考慮

- 持有廚房學徒課程證書或具2年以上酒店相關工作經;

-有良好的餐飲知識和出色的烹調技巧;

- 預備和烹調食材,以供應酒店員工餐廳;

- 確保廚房和食物清潔衛生，附合標準;

- 有員工餐廳經驗者優先考慮

Job Descriptions:

• Coordinate and implement promotion activities to maximize business opportunities
• Qualify any business potential for the department
• Manages catering sales revenue and operation budgets, and provides forecasting reports
• Maintain good relationship with regular clients to obtain future event business
• Maximize events and catering sales of the hotel by strategic planning, implementing and monitoring all sales activities as assigned

Requirements:

• Degree / Higher Diploma in Hospitality Management or related discipline 
• Minimum 3 years relevant experience in Catering/ Event Sales
• Sales-orientated, sociable and outgoing personality with good communications skills
• Proficient command in both written and spoken English and Chinese (Putonghua)
• Good knowledge of market trend research and market intelligence
• Hands-on knowledge in MS Office, especially in Excel and PowerPoint

- Maintain overall organization and smooth operation of the Reservations Department to ensure that the hotel service standards are well maintained.

- Maintain optimum room occupancy, average rate and yield as well as capitalize the room revenue of the hotel

- Assist superior in accurate forecasting of hotel occupancy and recommending opening and closing dates.

- Update rate codes, rate loading and allotment into PMS accordingly the contract received from Sales Office.

-  Perform ad-hoc assignments and projects as assigned

- Minimum 3-5 years hotel reservations experience.

- Good command of both written and spoken English, Cantonese and Mandarin.

Job Descriptions:

• Handle daily room sales activities and administrative duties
• Ensure sales targets are achieve and maximize sales revenue
• Prepare sales-related documents like proposals and contracts for accommodation groups
• Any other ad hoc duties as assigned

Job Requirement:

• Higher Diploma or above in Hospitality Management or related discipline
• Fresh graduates will be also considered
• Proficiency in both spoken and written English and Chinese 
• Good knowledge in MS Office and MS Windows

Job Responsibilities:

• Assist all the sales strategy and sales action implementations and to achieve the sales goal

• Monitor market trends, competitor activities and customer preferences to identify opportunities for growth 

• Track and review progress with Director of Sales 

• Develop and maintain good client relationship for building customer loyalty

Job Requirements:

• Degree / Diploma holder of Hospitality Management or related discipline
• Minimum 3 years of relevant experience in a hotel or related industry
• Self-motivated, well organised, and driving for results

Candidate with more experience will be considered as Sales Manager

Job Responsibilities:

•  Participate and coordinate in servicing conference, meeting, catering and activities, ensure all servicing details are carried out according to instruction.

• Prepare detailed requirements a week before each event on the Event Orders.

• Respond to all walk in and telephone inquiries regarding Catering space

Job Requirement:

• Diploma holder in Hospitality Management or relevant discipline
• With minimum of 3 years’ experience in the hotel industry
• Familiar with MS Office, Word, Excel and Power Point
• Good communication skills in both written and spoken English and Mandarin

Job Description:

• Handle all reservation inquires and bookings via email, online platform, fax and incoming call
• Perform ad-hoc assignments and projects as assigned.

Job Requirement:

• Diploma or above in Hotel Management or related discipline is preferred
• Polite and customer-oriented
• Good command of English, Cantonese and Mandarin
• Fresh graduates will also be considered

More experience will be considered as Senior Reservations Agent

Job Descriptions:

• Handle all reservation inquires and bookings via email, online platform, fax and incoming call
• Perform ad-hoc assignments and projects as assigned.

Job Requirements:

• Diploma or above in Hotel Management or related discipline is preferred
• Polite and customer-oriented
• Good command of English, Cantonese and Mandarin
• Fresh graduates will also be considered

Job Responsibilities:

• Participate and coordinate in servicing conference, meeting, catering and activities, ensure all servicing details are carried out according to instruction.
• Prepare detailed requirements a week before each event on the Event Orders.
• Respond to all walk in and telephone inquiries regarding Catering space

Job Requirement:

• Diploma holder in Hospitality Management or relevant discipline
• With minimum of 3 years experience in the hotel industry
• Familiar with MS Office, Word, Excel and Power Point
• Good communication skills in both written and spoken English and Mandarin

Job Descriptions:

• Coordinate and implement promotion activities to maximize business opportunities
• Qualify any business potential for the department
• Manage catering sales revenue, operation budgets, and provide forecasting reports
• Maintain good relationship with regular clients to obtain future event business
• Maximize events and catering sales of the hotel by strategic planning, implementing and monitoring all sales activities as assigned

Job Requirements:

• Degree / Higher Diploma in Hospitality Management or related discipline 
• 2 years relevant experience in Catering/ Event Sales
• Sales-orientated, sociable and outgoing personality with good communications skills
• Proficient command in both written and spoken English and Chinese
• Hands-on knowledge in MS Office, especially in Excel and PowerPoint
• Candidate with more experience will be considered as Assistant Catering Sales Manager

Job Description:

• Handle all reservation inquires and bookings via email, online platform, fax and incoming call
• Perform ad-hoc assignments and projects as assigned.

Job Requirement:

• Diploma or above in Hotel Management or related discipline is preferred
• Polite and customer-oriented
• Good command of English, Cantonese and Mandarin
• Fresh graduates will also be considered

More experience will be considered as Senior Reservations Agent

Job Responsibilities:

•  Participate and coordinate in servicing conference, meeting, catering and activities, ensure all servicing details are carried out according to instruction.

• Prepare detailed requirements a week before each event on the Event Orders.

• Respond to all walk in and telephone inquiries regarding Catering space

Job Requirement:

• Diploma holder in Hospitality Management or relevant discipline
• With minimum of 3 years’ experience in the hotel industry
• Familiar with MS Office, Word, Excel and Power Point
• Good communication skills in both written and spoken English and Mandarin

Job Responsibilities:

• Develop and execute sales strategies to achieve sales & revenue targets 
• Monitor market trends, competitor activities and customer preferences to identify opportunities for growth 
• Develop and maintain good client relationship for building customer loyalty
• Analyze sales and cost figure to create the best sales plan.

Job Requirements:

• Degree / Diploma holder of Hospitality Management or related discipline

• Minimum 3 years of relevant experience in a hotel or related industry

• Self-motivated, well organized, and driving for results

Job Descriptions:

• Drive, develop and manage marketing strategy and media planning to increase the brand awareness and achieve business targets
• Develop and organize promotion campaigns an marketing plans 
• Responsible for copywriting the promotional materials in line with marketing campaigns
• Manage multiple online platforms including websites, delivery channels, and social media platforms
• Conduct market research and prepare analysis reports as required

Job Requirements:

• Degree holders in Communication, Marketing, Business Administration or related discipline
• 1-2 years of solid working experience in corporate communications/advertising/marketing / public relations in a sizable organization
• Self-discipline with strong interpersonal, presentation and coordination skills
• Excellent written and verbal communications, both in English and Cantonese
• Fresh graduate will also be considered

职责和责任：                                                                                    

  1. 管理所有厨房人员的调配，采取与品牌文化、工作方法、沟通、招聘等一致的管理方式。

2. 对酒店食品卫生、安全及食品质量负责。
3. 准备资本支出预算，并核查新设备的需求，以确保产品质量、产出及生产力。
4. 负责所有市场清单，仓库下单和紧急订单的批准。
5. 协助食品卫生员进行食品安全的检查，以确保食品安全标准在酒店很好的执行。
6. 确保所有厨师根据排班按时工作。检查所有厨师的工作时间记录表/刷卡记录。
7. 负责监督厨房主管们的工作表现，确保生产力最大化。
8. 定期检查所在部门的冰箱、存储区和工作区，确保所有设备处于正常工作状态，并确保所有物品都被安全存储。

9.为厨房主管和厨师，制定培训计划，开展在职培训课程。

10.整合、培训和监督学徒、厨师、洗碗工和厨房主管的工作。确保在其的管理下厨师，时刻保持最好的状态。

11.确保部门内所有员工都是采用安全的工作方式，避免不安全的或者冒险的行为造成自己或者其他工作人员的损伤。

12. 开展新菜肴的试菜和开发工作，并联系组织所有相关厨房和餐厅执行新菜的推出。

要求：

1、同岗位工作经验2年以上，国际联号优先。
2、接受过专业技术训练，达到较为熟练的技术水平。
3、有丰富的技术及管理经验，熟悉多国西式烹调，其中在五星级饭店工作不得少于3年以上。
4、懂得成本核算，食物原料及食品营养知识。
5、身体健康，精力充沛。

宾客服务经理

【岗位职责】

1、协助酒店高层负责整个酒店的运营，收集客服过程中出现的问题信息。

2、在前厅经理的直接领导下，助理大堂经理负责整个酒店在轮班期间的正常运作。

3、负责处理客人的问题和投诉。

4、负责重要客人的接待工作。

5、开展全酒店的安全和日常设备检查工作。

6.解决轮班期间出现的安全问题。

7. 协调班次交付记录上需要传达给其他班次的事项。

【岗位要求】

1、2年以上同岗位工作经验。

2、能用流利的英语从事前台服务，形象气质佳，精通电脑操作，具有较强的英语听说读写能力。

3、容貌端庄，热爱酒店工作，学习业务，反应敏捷，善于沟通，良好的管理协调能力，能发挥其管理、领导和监督的作用。

4、注重细节，工作负责，敢于承担责任，执行力强。

5、有上进心，良好的学习能力和抗压能力。

高级楼层主管

【岗位职责】

1、负责内务部的整体运营和运营;分配和监督员工的工作，制定工作计划。

2、确保部门成本和各项费用能得到很好的控制。

3、根据酒店运营规范，随时检查房间、设施设备及各项物品。

4、制定部门年度预算，确保部门运营费用控制在预算范围内。

5、检查内务部的设施和管理情况，抽查，提高部门整体工作质量和工作效率。

6、组织编制部门工作规程和工作考核。

【岗位要求】

1、2年以上同星级客房管理工作经验。

2、熟悉家政专业知识，熟练使用电脑，持有客房经理证或资格证。

3、熟悉客房管理、服务流程及质量标准。

4、具有组织协调能力、应变能力、管理能力、书面表达能力和信息管理能力。

销售经理

【岗位职责】

开展销售活动并为客户提供服务，包括与客户会面，处理客户查询，准备业务提案，维护良好的数据库以及所有销售电话活动和业务交易的记录。

与企业客户保持良好关系，获得更多客户。

定期与客户会面，处理主动销售电话和被动销售线索。

根据设定的指导方针提前计划，系统地开展销售活动。

确保所有查询得到及时有效的处理。

与内部客人会面以建立关系并获得客人的意见。

【岗位要求】

1、3年以上同岗位工作经验。

2、英语听说读写熟练。

3、品行端正大方，符合酒店业要求。

楼层主管

岗位职责

1. 负责所有分配的楼层和客房清洁工作，负责客房VIP的房间检查。
2. 与前台接待密切合作确保任何时间内正确的房间状态。
3. 确保在“请勿打扰”状态下客人的隐私被维护。
4. 负责钥匙的严格控制，遵守钥匙的管理流程。
5. 对客房的走廊和公共区域进行常规检查。
6. 迅速向工程部汇报维护需求，跟进工程维修。

7 . 确保依照失物招领程序执行，及时联系客人将失物招领还给客人。

8. 坚持酒店的清洁和维护程序，为客人维持干净整洁的环境。
9. 保持维护所在工作区域的高度整洁。
10. 保证所有报告和服务都按时完成。
11. 坚持酒店安全制度、紧急情况处理规定和程序。
12. 完成任何其他合理的职责和被指派的职责。

岗位要求

1. 2年以上同星级客房管理工作经验。
2. 熟悉客房管理、服务流程及质量标准。
3. 具有组织协调能力、应变能力、管理能力、书面表达能力和信息管理能力。

工作職責:

• 負責酒店各項油漆工作

工作要求:

• 2-4年經驗

工作職責:

• 一般資訊科技支援工作

工作要求:

• 專上教育：文憑/證書; 1-2年經驗

工作職責:

• 負責餐廳日常運作及保持暢順,帶領屬員為顧客提供優質餐飲服務,以確保顧客有良好的用餐體驗

工作要求:

中五程度; 1年經驗

工作職責:

• 負責於前堂安排客人入住 / 退房手續，訂房及貨幣兌換服務，務求為客人提供優質服務

工作要求:

• 專上教育：文憑/證書; 1年經驗

工作職責:

• 負責酒店保安工作

工作要求:

• 沒有學歷要求; 1年經驗; 持有保安人員許可證

工作職責:

• 負責酒店保安工作，協助監督賓客保安及服務主任的日常工作

工作要求:

• 中五程度; 5年經驗; 持有保安人員許可證

工作職責:

• 一般房務員工作, 包括清潔房間及補充房間內的物品

工作要求:

• 小學程度或以上; 1年經驗

工作職責:

• 負責酒店/餐廳公眾地方的清潔工作

工作要求

• 沒有學歷要求; 1年經驗

工作職責:

負責處理所有有關訂房、更改及取消安排

工作職責:

一般營業聯絡員工作

職責

• 負責酒店日常維修及保養工作

資歷要求

• 中學程度
• 具備三年有關維修保養工作經驗
• 須持有關電業人員註冊證或證明書

工作責任

• 處理酒店日常或緊急維修，包括停電、漏水和冷氣故障等
• 協助上級監管及處理酒店設備的日常維修保養工作
• 監督技工工作及確保外判按要求的質量完成工作

工作要求

• 相關工程學科的文憑持有者或同等學歷
• 至少 5 年相關經驗，最好在酒店或服務式公寓工作，其中 2 年在主管級別
• 持有有效的電工註冊證書（A 級）
• 能夠獨立工作和良好的解決問題的能力

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職責

• 負責酒店巡邏保安及大堂秩序、行李寄存及提供酒店及旅遊資訊等工作

資歷要求

• 中學程度
• 具備一年有關工作經驗
• 一般程度英語，流利粵語及普通話
• 須持有效保安人員許可證

負責監督及安排房務員清潔客房及走廊之清潔之事宜

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職責

• 負責酒店房間清潔工作

資歷要求

• 初中程度，具備良好服務態度
• 流利粵語、普通話及簡單英語
• 如有酒店經驗或曾修讀房務員課程優先考慮

職責

• 負責員工飯堂及廚房的一般清潔工作

資歷要求

• 初中程度，具備良好服務態度
• 流利粵語及普通話
• 如有酒店經驗優先考慮

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職責

• 負責酒店日常維修及保養工作

資歷要求

• 中學程度
• 具備三年有關維修保養工作經驗
• 須持有關電業人員註冊證或證明書

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職責

• 負責酒店巡邏保安及大堂秩序、行李寄存及提供酒店及旅遊資訊等工作

資歷要求

• 中學程度
• 具備一年有關工作經驗
• 一般程度英語，流利粵語及普通話
• 須持有效保安人員許可證

職責

• 負責酒店房間清潔工作

資歷要求

• 初中程度，具備良好服務態度
• 流利粵語、普通話及簡單英語
• 如有酒店經驗或曾修讀房務員課程優先考慮

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职责

• 负责酒店公众地方清洁

资历要求

• 初中程度，具备良好服务态度
• 流利粤语及普通话
• 如有酒店经验优先考虑

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