Terms & Conditions

• Must book direct via hotel’s website or WeChat Mini Program.
• Rate is subject to 10% service charge per room per night.
• Rates are subject to change without prior notice.
• Check-in time is after 3pm and check-out time is 12pm.
• Advance reservation is required and confirmation is subject to availability.
• Cannot be used in conjunction with any other discounts or promotional offers.
• All guests are required to present their passports / HKID upon check in.
• Hotel does not accept bookings made by debit card.
• Cancelation or amendment must be made 48 hours (hotel local time) prior to arrival to avoid first night room charge plus 10% service charge as penalty.
• The offer is subject to availability and subject to change without prior notice.
• In case of any disputes, Hotel Alexandra reserves the right of final decision.