Front Office Co-ordinator
Apr 2024
Taking the job, you are required to:
- Attend to emails, phone calls, queries, and relay accurate messages to related parties to ensure smooth operation
- Support Front Office team in daily operation
Welcome to join our Team if you are:
- Certificate or Diploma holder of Hospitality / Tourism Management or related disciplines
- Knowledge of computer software such as Opera PMS and Microsoft Office
- Good communications skills and a good team player
- Good command of written and spoken English and Chinese
Overnight duty is not required for this position.
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Guest Services Supervisor
Apr 2024
Taking the job, you are required to:
- To lead the team at the front desk counter to ensure efficient and smooth daily operation
- As a shift in charge to ensuring all team members adhere to standard operating procedures
- Handling foreign exchange for in-house guests and upselling to promote hotel services and facilities
- Ensuring frontline services in upmost standard and maintaining a good relationship with guests
Welcome to join our Team if you are:
- Diploma holder in Hospitality Management or other related discipline
- Minimum 5 years experience in Front Office operation with 1 year in supervisory role
- Mature, presentable and able to work independently
- Friendly, courteous and guest-oriented
- Excellent interpersonal, leadership and coaching skills
- Excellent command of both spoken and written English and Chinese
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Valet Parking Attendant
Dec 2022
Welcome to join our Team if you are:
- A minimum of 2 years relevant experience in hospitality industry
- Customer service oriented, positive attitude and a good team player
- Holder of driving license Class 1 & 2 and good driving record
- Excellent command of Chinese (Cantonese & Mandarin) and good command of spoken English
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Driver
Dec 2022
Welcome to join our Team if you are:
- A minimum of 2 years relevant experience in hospitality industry
- Customer service oriented, positive attitude and a good team player
- Holder of driving license Class 1 & 2 and good driving record
- Excellent command of Chinese (Cantonese & Mandarin) and good command of spoken English
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Concierge Supervisor
Dec 2022
Taking the job, you are required to:
- Welcome and greetings to all guests arriving hotel via hotel main entrance area
- Assist guests in the lobby pertaining to luggage delivery during guest check-ins and check-outs
- Assist at the Concierge counter and ensure all guest requests met with satisfaction
- Maintain proper records of luggage, parcels and letters kept at Concierge for guests
- Supervise and delegate duties to subordinates
Welcome to join our Team if you are:
- Minimum 2-4 years’ relevant working experience
- Certificate or above in Hospitality Management or relevant discipline
- Passionate about customer service
- Good in communicating in English and Chinese
- Positive, friendly and enjoy interacting with people
- Self motivated and discipline
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Front Office Administrator
Dec 2022
Taking the job, you are required to:
- Handle daily administrative duties of Front Office Department
- Attend to emails, phone calls, queries, and relay accurate messages to related parties to ensure smooth operation
- Assist Front Office Manager in coordinating with different departments on operation need
Welcome to join our Team if you are:
- Degree/Diploma holder in Hospitality Management preferred
- Minimum 2 years relevant working experience with 1 year in a similar capacity
- Knowledge of computer software such as Opera PMS and Microsoft Office
- Good communications skills and a good team player
- Good command of written and spoken English and Chinese
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Telephone Operator 電話服務員
Dec 2022
Welcome to join our Team if you are:
- Degree/Diploma holder in Hospitality Management or other related discipline
- Experienced individual with outstanding customer service skills
- Excellent communication skills and telephone etiquette
- Must be able to effectively manage multiple incoming calls and requests
- Ability to work flexible hours
Fresh graduates will also be considered.
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Guest Services Officer
Feb 2025
Taking the job, you are required to:
- Responsible for checking in/out guests and arranging room change if deemed necessary
- Handling guests’ enquiries in a professional manner
- Handling foreign exchange for in-house guests and upselling to promote hotel services and facilities
- Ensuring frontline services in upmost standard and maintaining a good relationship with guests
Welcome to join our Team if you are:
- Diploma or above in Hospitality Management or other related disciplines
- Outgoing and pleasant personality, customer-oriented with excellent communication and interpersonal skills
- Excellent command of spoken English and Chinese
- Knowledge of Opera system is an advantage
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Guest Services Manager (Duty Manager)
Feb 2025
Welcome to join our Team if you are:
- Degree/Diploma holder in Hospitality Management or other related discipline
- Minimum 5 years supervisory experience in Front Office operation
- Mature, presentable and able to work independently
- Excellent interpersonal, leadership and coaching skills
- Excellent command of both spoken and written English and Chinese
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Concierge Supervisor
May 2023
Taking the job, you are required to:
- Welcome and greetings to all guests arriving hotel via hotel main entrance area
- Assist guests in the lobby pertaining to luggage delivery during guest check-ins and check-outs
- Assist at the Concierge counter and ensure all guest requests met with satisfaction
- Maintain proper records of luggage, parcels and letters kept at Concierge for guests
- Supervise and delegate duties to subordinates
Welcome to join our Team if you are:
- Minimum 4 years’ relevant working experience
- Certificate or above in Hospitality Management or relevant discipline
- Passionate about customer service
- Good in communicating in English and Chinese
- Positive, friendly and enjoy interacting with people
- Self motivated and disciplined
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now
Airport Supervisor
May 2023
Taking the job, you are required to:
- To ensure a smooth operation in Airport Counter
- To coach the team in rendering an efficient and personalized service to guests
- To analyses arrival and departure lists sent from Hotels to ensure all arrivals well greeted and departures well looked after
Welcome to join our Team if you are:
- Certificate holder in Hospitality Management or other related discipline
- Minimum 5 years relevant experience in hospitality industry
- Excellent interpersonal, leadership and coaching skills
- Good command of both spoken and written English and Chinese
Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email career.hgkln@harbourgrand.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.
Apply Now