Meal Arrangement:
Guests may choose your meal choices from our specially designed menus featuring Chinese specialties including exquisite dim sum for breakfast from renowned Loong Yat Heen and Western delights from The Window Café, vegetarian and Halal menus are also available. [Regular Menu] [Vegetarian Menu] [Halal Menu]
*Pre-select of your meal choices for 21-day is required prior to check-in,  menu items will be subject to change without prior notice
*Special diet request can be arranged with advance notice of 3 days prior to scheduled arrival date
Outside Delivery Arrangement:
Family and friends may deliver food or personal items to you as well as outside food orderings (at guest's own expense). Please drop off the items at Delivery Drop Off counter outside the hotel entrance and our hotel staff will assist to send the items to the door of the guest room. Service is available 24 hours daily and no service charge will be applied.

Enhance Your Stay:
Drinks, snacks and personal care items are available 24-hour a day.  Prices are based on per item. [View Menu]

Terms and conditions

• Room rates are inclusive of 3 meals daily and 10% service charge per room per night.
• A minimum of 14 consecutive nights is required.
• No refund will be honored for early departure.
• 14-days Self-Isolation package is extended exclusively to all airline crew.
• Hotel is one of the Designated Quarantine Hotels and only quarantine guests from all countries are accepted except passengers from China, Macau and Taiwan.
• Transportation will be arranged by Hong Kong SAR Government from Hong Kong International Airport (HKIA) directly to Designated Hotels.
• A security deposit of HK$1,000 for incidental charges is required upon check-in.
• Guest(s) are not allowed to leave the guestroom during the quarantine stay.
• No visitors are allowed to access the guestrooms.
• Should there be any disputes arise, The Kowloon Hotel reserves the right of final decision.

Cancellation Policy

• All confirmed reservations cannot be cancelled/ amended, and full payment for the whole stay period is required.
• Cancellation will be allowed when associated with a confirmed case of COVID-19 prior to arrival and valid proof of documentation is required.
• For the bookings impacted by flight cancelled with the proof of valid supporting documentation, the non-refundable payment can be held in credit within 3 months from the original booking date.
• In the case that government changes the number of nights required for quarantine stay, and if that falls less than the number of nights you have booked,  refund of the extra nights will be offered.
• For room reservations made beyond 21 April 2021, it will be subject to the contract renewal between the Government and the Hotel which will end on 20 April 2021. As such, you will be notified by our Reservation Department closer to the date to confirm the stay.